Cancellation & Refund

Refund Policy

After the product is picked up from your end, your refund will be processed within 5-7 business days.

Cancellation by Customer 

Cancellation requests are accepted before the product is shipped. Customers can place the request by sending a mail to contact@niour.in

In case of prepaid orders, the refund amount will be credited back to the account within 7 days.

Cancellation by Niour Fashion Private Limited 

We reserve the right at its sole discretion to refuse or cancel any order. Reasons that may lead to orders cancellations are unavailable quantities, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. For prepaid orders, the amount will be refunded to the original payment mode within 7 days.

The customer agrees not to dispute the decision made by Niour Fashion Private Limited and accept the decision regarding the cancellation.

For any queries, please reach us at contact@niour.in and/or admin@niour.in